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How do I find out if a recipient has spent a voucher?

How do I find out if a recipient has spent a voucher?

Updated over 2 months ago

Once a supermarket brand is chosen, the voucher is considered 'redeemed' and our tracking ends.

1. Head over to your 'Voucher History' page (left hand tab).

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2. Find the relevant order.

3. Scroll across to the right, you'll see the 'Redemptions' status.

4. You will see a coloured wheel to represent redemption statuses of all of the links within that order.

Green - Redeemed
Red - Cancelled
Blue - Expired


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Alternatively, you can check the redemption status of a specific Huggg link by clicking into the order.

Here is a video to explain a little more.

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