Invoices, Reports and credit notes
Invoices are produced automatically, each time you purchase vouchers from the platform. This will be available to download from your 'Billing' section, via 'My Account'.
We also produce a monthly report to reconcile your account balance. This shows movements of cash top-ups in and out of your account, and the purchasing and re-crediting activity on your transactions.
Credit notes are also produced to reverse the invoice for any expired or unredeemed vouchers, which your account will automatically be re-credited for.
Receipts for each individual transaction
Head over to your 'Voucher History' page (left hand bar tab).
Find the relevant batch and scroll across to the right where you should see three dots. Click on this and select 'Download receipt' (example below):
Top up invoice
If you are opting for a bank transfer, you can create a top up invoice as and when needed, to serve as a formal notice of where to lodge your credit.
To do this, please watch the video below.