What is a bank hold?
A bank hold is a temporarily blocked amount on your account by a merchant to guarantee payment for a purchase or service (e.g., car rental, hotel booking, or gas station transactions).
It ensures that sufficient funds are available in your account.
Why is the charged amount higher than my purchase?
This can happen, for example, to cover additional costs such as a car rental deposit or an estimated fuel charge.
Once the purchase is confirmed, the final amount is adjusted.
How can a bank hold be released?
A hold (or authorization request) is usually set for a duration of 7 days.
If the transaction is not confirmed by the merchant through the Visa network, the funds are automatically released back to your account.
How to check if the payment has been validated?
In your customer area, click on the payment to check its status.
If the payment has not yet been validated, it will be marked as "pending final amount confirmation."