Yes — Huel sends a reminder email 3 days before your Huel subscription order is processed. This gives you time to make changes to your Huel subscription (skip, reschedule, or cancel) before the charge goes through.
What the Huel subscription reminder email looks like
Subject line: \"Your next Huel order will be processed on [date]\"
Sent to: The email address linked to your Huel account
Timing: 3 days before your Huel subscription order processes (3 calendar days)
How to make sure you receive your Huel subscription reminder email
Check your spam or junk folder — Huel subscription reminder emails sometimes get filtered by your email provider. Search for \"Huel\" in your spam folder and move any Huel emails to your inbox.
Add Huel to your safe sender list — Add Huel emails to your safe sender list or email whitelist to guarantee that your Huel subscription reminder email arrives in your inbox. Instructions vary by email provider (Gmail, Outlook, Yahoo, etc.) — check your email provider's help center if you're unsure how.
Didn't receive your Huel subscription reminder email?
Wait 24 hours — Sometimes there's a slight delay in email delivery. Wait a full day before troubleshooting.
Check all email accounts linked to your Huel account — You may have linked multiple email addresses to your Huel account (work email, personal email, etc.). Check all of them for your Huel subscription reminder email.
Verify your account email address is correct — Make sure the email address in your Huel account is the one where you want to receive your Huel subscription reminder email:
Log into your Huel account at huel.com/login
Go to Account Settings or Profile
Look for Email address or Contact email
Confirm this is the correct email where you want to receive your Huel subscription reminder email
Still haven't received your Huel subscription reminder email after 24 hours?
If it's been more than 24 hours and you still haven't received your Huel subscription reminder email, say \"talk to a human\" and our team will connect you with a specialist who can check your Huel subscription email settings and resend your Huel subscription reminder if needed.
My Huel subscription order already processed without the reminder
If your Huel subscription order has already been charged or is being packed and you didn't receive the Huel subscription reminder email, say \"talk to a human\" and our team will connect you with a specialist who may be able to help depending on the processing stage of your Huel subscription order.
Don't wait for the reminder — manage your Huel subscription anytime
You don't have to wait for your Huel subscription reminder email to make changes. You can skip, pause, reschedule, or cancel your Huel subscription anytime through your account:
Log into your Huel account at huel.com/login
Go to My Subscriptions
Find your Huel subscription and click Manage Subscription
Make your changes (skip, pause, reschedule, or cancel)
Need further support?
If you have other questions about your Huel subscription reminder email or managing your Huel subscription, say \"talk to a human\" and our team will help.