Will I receive a subscription reminder email? Yes — we send a reminder email 3 days before your subscription order is processed. This gives you time to make any changes before the charge goes through.
Email details
Subject line: "Your next Huel order will be processed on…"
Sent to the email address linked to your Huel account
Sent 3 days before your order processes
To make sure you receive it
Check your spam or junk folder — reminder emails sometimes get filtered.
Add Huel emails to your safe sender list or email whitelist to guarantee delivery.
Didn't receive your reminder?
If you haven't received it:
Wait 24 hours — sometimes there's a slight delay in delivery.
Check all email accounts linked to your Huel account (work email, personal email, etc.).
Verify the email address in your account is correct by logging in and checking your profile.
If it's been more than 24 hours and you still haven't received it: Say the word and we'll connect you with a specialist who can check your email settings and resend the reminder if needed.
What if your order already processed? If your order has already been charged or is being packed and you didn't receive the reminder, say the word and we'll connect you with a specialist who may be able to help depending on which stage your order is at.
Need to manage your subscription now? You don't have to wait for the reminder — you can skip, pause, or change your order anytime through your account.