If you can't log in to manage your Huel subscription, here are some steps to try. Huel now uses one-time verification codes sent to your email address instead of passwords.
Step 1: Check your login details
Make sure you're using the same email address you used when you set up your Huel subscription. If you're not sure which email is linked to your Huel subscription, search your inboxes for past Huel order confirmations.
Step 2: Request your verification code
To log in, you'll need a one-time code sent to your email:
Go to huel.com/login
Enter your email address and click Continue
We'll send a 6-digit verification code to your email, valid for 10 minutes
Enter the code and click Verify & log in
If you don't receive the code, check your spam folder and click Resend. Entering an incorrect code 3 times locks your account for 15 minutes.
Step 3: Check you're on the correct regional Huel store
Huel accounts are store-specific (UK, EU, US, SE, etc.). If you're logging into the wrong regional Huel store, your Huel subscription won't appear.
Switch to your correct regional store:
Use the flag selector at the bottom of the website to switch to your correct regional Huel store (United States).
Step 4: Clear your browser
Try clearing your browser cache and cookies to resolve login issues:
Clear your browser cache and cookies
Try logging in with an incognito or private window
Switch to another browser or device
Still can't log in to your Huel account?
If you've tried all the steps above and still can't log in to your Huel account, say \"talk to a human\" and we'll connect you with a specialist to help.
Have the following information ready:
Your full name
Your Huel order details (order number or subscription reference)
A Huel specialist will confirm your Huel account and help you regain access.
Need further support?
If you have other questions about logging in to your Huel account or managing your Huel subscription, say \"talk to a human\" and our team will help.
Log in to manage your Huel US subscription at huel.com/login