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I can't log in to manage my subscription

"What to do if you can't log in to manage your Huel US subscription, how to check your login details, reset your password, verify you're on the correct regional store, and when to contact support."

Written by Jamie Forbes

If you can't log in to manage your Huel subscription, here are some steps to try.


Step 1: Check your login details

Make sure you're using the same email address you used when you set up your Huel subscription. If you're not sure which email is linked to your Huel subscription, search your inboxes for past Huel order confirmations.


Step 2: Reset your Huel account password

If you can't remember your Huel password, you can reset it:

  1. Go to huel.com/login

  2. Click Forgot your password? and follow the steps to reset your Huel password

For detailed guidance, see our article on how to reset your password.


Step 3: Check you're on the correct regional Huel store

Huel accounts are store-specific (UK, EU, US, SE, etc.). If you're logging into the wrong regional Huel store, your Huel subscription won't appear.

Switch to your correct regional store:

Use the flag selector at the bottom of the website to switch to your correct regional Huel store (United States).


Step 4: Clear your browser

Try clearing your browser cache and cookies to resolve login issues:

  • Clear your browser cache and cookies

  • Try logging in with an incognito or private window

  • Switch to another browser or device


Still can't log in to your Huel account?

If you've tried all the steps above and still can't log in to your Huel account, say \"talk to a human\" and we'll connect you with a specialist to help.

Have the following information ready:

  • Your full name

  • Your Huel order details (order number or subscription reference)

A Huel specialist will confirm your Huel account and help you regain access.


Need further support?

If you have other questions about logging in to your Huel account or managing your Huel subscription, say \"talk to a human\" and our team will help.


Log in to manage your Huel US subscription at huel.com/login

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