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What's the difference between subscription orders & one-off orders?

Written by Jamie Forbes
Updated yesterday

The main difference between subscription orders and one-off orders is flexibility and savings.

Subscription orders

  • Save 10% on every order automatically.

  • Get free delivery when your order is above $65.

  • Flexible — change products, flavors, and dates whenever you like.

  • Option to skip, reschedule, or process early through your account.

  • Manage everything under My Subscriptions.

  • Cancel subscriptions directly through your account settings if needed.

One-off orders

  • A single purchase with no ongoing commitment.

  • Great if you want to try something new or top up without starting a subscription.

  • Standard delivery charges apply ($9.99) if the order doesn't meet the free delivery threshold.

  • Ideal for customers who want to try Huel products without committing to recurring deliveries.

Tip — Many customers use subscriptions for their staple Huel products and add one-off orders when they want to try something different. To avoid accidental subscriptions, ensure you select the 'one-time' option during checkout and review your cart before completing the purchase.

👉 Manage subscriptions and one-off orders here: Huel Account Login

FAQs

What happens if I forget to select the “one-time” option? If you accidentally subscribe, you can cancel the subscription through your account settings before the next order is processed.

Can I switch from a subscription to a one-time purchase? Yes, you can cancel your subscription and place a one-time order instead.

How do I ensure I only receive orders when I need them? Adjust your subscription settings to modify the delivery frequency or pause the subscription temporarily.

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