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What's the difference between subscription orders & one-off orders?

"Difference between Huel US subscription orders (recurring, 10% discount, free delivery) and one-off orders (single purchase, no commitment), how to avoid accidentally starting a subscription, and how to manage each type."

Written by Jamie Forbes

Huel US orders come in two types: Huel subscription orders (recurring) and Huel one-off orders (single purchase). Each type has different benefits, costs, and flexibility. Here's what you need to know to choose the right option for your needs.


Huel subscription orders

Huel subscription orders are recurring deliveries on a schedule you set. You get:

  • 10% discount — Save 10% on every Huel subscription order automatically

  • Free delivery — Get free delivery when your Huel subscription order is above $65

  • Full flexibility — Change Huel products, flavors, and delivery dates whenever you like through your account

  • Skip or reschedule — Skip, reschedule, or process a Huel subscription order early through your account

  • Easy management — Manage all your Huel subscriptions under My Subscriptions

  • Cancel anytime — Cancel your Huel subscription directly through your account settings if you no longer want it


Huel one-off orders

Huel one-off orders are single purchases with no recurring commitment. You get:

  • No commitment — A single Huel one-off order with no ongoing obligation

  • Try before subscribing — Great if you want to try something new or top up without starting a Huel subscription

  • Standard delivery charges — Delivery charges apply ($9.99) if your Huel one-off order doesn't meet the free delivery threshold of $65

  • Flexibility — Ideal for customers who want to try Huel products without committing to recurring Huel subscription deliveries


How to choose: Huel subscription vs Huel one-off order

Choose a Huel subscription if:

  • You use Huel regularly and want the 10% discount

  • You want automatic deliveries on a schedule you control

  • You like the convenience of free delivery on larger Huel orders

Choose a Huel one-off order if:

  • You're trying Huel for the first time

  • You want to try a new Huel product without committing

  • You only need one Huel order right now


How to place a Huel one-off order (avoid accidental subscriptions)

To avoid accidentally starting a Huel subscription when you only want a Huel one-off order:

  1. Add Huel products to your cart

  2. At checkout, look for the \"Delivery type\" or \"Order type\" section

  3. Select \"One-time purchase\" (not \"Subscribe\")

  4. Review your cart to confirm it says \"One-time order\" or \"One-off order\"

  5. Complete your purchase

Your Huel one-off order will arrive as a single shipment with no future Huel orders scheduled.


What if I accidentally started a Huel subscription?

If you selected \"Subscribe\" by mistake and started a Huel subscription instead of a Huel one-off order, you can cancel the Huel subscription before the next Huel subscription order processes:

  1. Log into your Huel account at huel.com/login

  2. Go to My Subscriptions

  3. Find the Huel subscription and click Manage Subscription

  4. Select Cancel subscription

Your Huel subscription will be cancelled, and you won't be charged for any future Huel subscription orders.


Can I switch from a Huel subscription to a Huel one-off order?

Yes. You can cancel your Huel subscription and place a Huel one-off order instead:

  1. Cancel your Huel subscription through your account (see \"What if I accidentally started a Huel subscription?\" above)

  2. Place a new Huel one-off order by following the steps in \"How to place a Huel one-off order\" above

Your new Huel one-off order will arrive without any future Huel subscriptions.


How do I control when my Huel subscription orders arrive?

You have full control over your Huel subscription delivery schedule:

  • Adjust delivery frequency — Change how often your Huel subscription orders arrive (every 2 weeks, every 6 weeks, etc.)

  • Skip a Huel subscription order — Skip the next Huel subscription order without cancelling

  • Reschedule delivery dates — Reschedule the dates for your next three Huel subscription orders

  • Pause temporarily — Skip multiple Huel subscription orders in a row if you need a break

All changes are made in My Subscriptions in your Huel account.


Need further support?

If you have questions about Huel subscription orders vs Huel one-off orders, or need help choosing, say \"talk to a human\" and our team will help.

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