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My medical discount code isn't working

Written by Jamie Forbes
Updated over a week ago

If a Huel medical discount code is not working, there are several common reasons to check. This article applies to customers in the United States.

Common reasons why a Huel medical discount code is not working:

1. Minimum spend requirement not met

  • Huel medical discount codes only apply to orders over $60.

2. Discount code has expired

  • Huel medical discount codes are valid for 12 months from the date of issue.

  • If the code has expired, a new code must be requested through the “Claim your medical discount” process.

3. Incorrect store region

  • The Huel medical discount code is only valid on the US Huel store.

  • Make sure the order is being placed on the US website.

4. Multiple discount codes applied

  • Only one discount code can be used per Huel order.

  • Medical discount codes cannot be combined with other promotions.

5. Discount code applied incorrectly to a subscription
For Huel subscription (recurring order) discounts, the code must be added in the account settings:

  1. Log in to your Huel account: https://www.huel.com/account/login

  2. Click “Account Overview.”

  3. Select “Edit Delivery” for the active subscription.

  4. Add the medical discount code in the discount code section.

  5. Save the changes to apply the code to future deliveries.

If the Huel medical discount code is still not working:

  1. Confirm all requirements above are met.

  2. Double-check the code for errors or extra spaces.

  3. Verify the code is still within the 12-month validity period.

If you need help, say the word and we’ll connect you with a specialist.

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