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How to close the chat window

How to minimize the chat box when you've finished talking to us

Updated over a week ago

You can talk to our real live customer services team using the Live Chat icon at the bottom right of your screen.

Garden Planner chat icon

Or:

Garden Planner chat icon

Once you're finishing chatting to us, or if you want to temporarily minimize the chat window so you can view your plan more easily during the conversation, click on the X at the top right of the chat window. You can click on the Live Chat icon at any time to return to your conversation.

Garden Planner close chat button

(In some cases you'll see an arrow at the bottom of the chat window - this minimizes it in the same way.)

Garden Planner close chat button

Your messages will be stored so you can return to them at any time. You can easily view your most recent messages by clicking on the Live Chat icon...

Garden Planner recent chat messages

...Or click on Messages at the bottom of the Chat window to review all the conversations that you've had with us.

Garden Planner chat messages

Any questions? Chat to us!

Click on the Live Chat icon in the Garden Planner if you need help or have questions for our gardening experts.

Garden Planner - Live chat

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