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Parrot Anafi AI Trouble Shooting

Basic Steps to trouble shooting your Parrot Anafi AI

Updated over 4 months ago
  1. Propeller Replacement Frequency:

    • Have you experienced any unexpected behaviour or issues related to propeller blades?

  2. Propeller Replacement Procedure:

    • Have you followed the recommended procedure for replacing a propeller blade, including unfolding the arm, holding the motor, and pinching the part that screws onto the motor?

    • Did you double-check that the replacement blades adhere to the provided diagram before the next flight?

Rebooting All Systems:

  1. Issues with Ecosystem Performance:

    • If you encounter issues with the ecosystem's performance, have you tried powering off and rebooting all elements, including the device, Skycontroller 4, and ANAFI Ai?

    • Did the reboot resolve the issues you were facing?

Reinstalling FreeFlight 7:

  1. FreeFlight 7 Deletion and Reinstallation:

    • If you feel the need to delete and reinstall FreeFlight 7, are you aware that it will result in the deletion of all media on your device?

    • Have you backed up your FreeFlight 7 media before attempting to reinstall the application?

Resetting ANAFI Ai:

  1. Backup before Reset:

    • Before resetting ANAFI Ai, did you remember to back up all your "Drone memory" FreeFlight 7 media, as the reset cleans all media, logs, and credentials from the drone?

    • Have you successfully reset ANAFI Ai using the power button or through the "Reset" button in FreeFlight 7?

Turn-off ANAFI Ai:

  1. Determining if ANAFI Ai is Turned Off:

    • Have you experienced any difficulties in turning off ANAFI Ai?

    • Did you check for visual indications, such as the battery's LED status, gimbal stabilization, the top-central fan, and lateral LEDs, to ensure ANAFI Ai is turned off?

Resetting the Skycontroller 4:

  1. Disconnected Drone for Skycontroller Reset:

    • Before resetting the Skycontroller 4, did you make sure no drone is connected to the controller to prevent an unintended take-off sequence?

    • Have you successfully reset the Skycontroller 4 using the specified button sequence or through the "Reset" button in FreeFlight 7?

Resetting the Smart Battery:

  1. Battery Behavior Consistency:

    • If the behavior of your smart battery is inconsistent, have you tried resetting the battery as recommended by Parrot?

    • Did the battery reset, with the flashing LEDs, indicate a successful reset?

Recovering ANAFI Ai:

  1. Emergency Procedures:

    • In case of a worrying situation, have you followed the recommended steps such as pressing the RTH button, attempting automatic landing, and checking ANAFI Ai's position?

4G Connectivity Issue:

  1. Identifying 4G Connectivity Issues:

    • If you encounter 4G connectivity issues, have you checked for potential causes such as the absence of a SIM card, incorrect SIM card code entry, or lack of 4G activation?

    • If prompted, have you utilized the "ask for support 4G" option in FreeFlight 7 and filled in the required information for technical support?

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