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DJI M30 Series Trouble Shooting

Simple steps to follow if you have an issue with your M30 or M30T

Updated over 4 months ago
  1. Battery Activation:

    • Have you ensured that the battery is activated by charging before attempting the first flight?

    • Are you facing any challenges or issues during the battery activation process?

  2. Gimbal Drift Issue:

    • Have you calibrated the IMU and compass in DJI Pilot 2 to address the gimbal drift issue?

  3. No Function:

    • Have you checked if both the Intelligent Batteries and the remote controller are activated by charging?

  4. Power-On and Start-Up Problems:

    • Have you verified that the battery has sufficient power before attempting to start the drone?

  5. SW Update Issues:

    • Did you follow the user manual instructions for firmware updates?

    • After restarting devices, did you try the firmware update again?

  6. Factory Reset:

    • Are you familiar with using the DJI Pilot 2 app to reset the drone to factory default or the last known working configuration?

    • Have you successfully used the app for a reset, and did it resolve your issue?

  7. Shutdown and Power-Off Problems:

    • Are you experiencing any difficulties shutting down or powering off the drone?

  8. Careless Handling or Storage:

    • Have you detected any signs of careless handling or unsafe storage conditions?

Risk and Warnings:

  1. LED Indicators and Alerts:

    • Are you aware of the various LED indicators, remote controller vibrations, sounds, and text messages used for warnings and alerts?

    • Have you checked the corresponding sections of the user manual for operation descriptions related to warnings?

  2. Warning Prompts in DJI Pilot 2:

    • If the aircraft detects a risk after powering on, have you received warning prompts in DJI Pilot 2?

    • Are you paying attention to the listed situations such as unsuitable locations, obstacle detection, landing conditions, and compass/IMU interference?

  3. Prompted Actions:

    • When prompted with on-screen instructions in DJI Pilot 2, are you following them to operate the aircraft properly?

    • Have you encountered any specific challenges or confusion while following on-screen instructions?

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