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Overview of subscription plans: Basic vs. Standard

Updated this week

Note

Administrator permissions are required to view and manage company account subscriptions.

Plan Comparison: Basic and Standard

We offer two subscription plans: Basic and Standard.

  • The Basic plan is available at no cost and includes essential features for basic needs.

  • The Standard plan provides access to a comprehensive set of features and services.

Features

Basic Plan

Standard Plan

Users

Up to 10

Unlimited users

No guaranteed timeframe

Priority support queue

Contact Sharing (via the company network)

User Management (via the company network)

View detailed plan comparisons and pricing here.

Tip

To access these Standard plan features, check how to upgrade your subscription plan here.

User charges and subscription limits

Subscriptions are billed per user, with a single subscription package applied to the entire company account. The total number of users cannot exceed the number of subscriptions purchased, as each subscription covers one user.

When a user is deleted, their subscription spot remains active until the end of the current payment period, but no refunds will be issued. Adding a new user to replace the deleted one will occupy the subscription until the end of the current period.

Subscription alerts & renewals

Company administrators will receive notifications via email and platform alerts regarding any changes in their subscriptions. Users will be notified of upcoming subscription renewals:

  • 7 days prior for monthly subscriptions and

  • 30 days prior for yearly subscriptions.

Note

Subscriptions automatically renew at the start of each billing period unless cancelled. Payments are processed using the most recently used credit card for subscription purchases or renewals. Charges apply to all user licences, and unused licences will not be renewed. For example, if you had 10 users with subscriptions and now have 9 users, your subscription will be renewed for only 9 licences.

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