OTAs
Bring guest messages from Booking.com, Expedia and other travel sites into the Unified Inbox.
6 articles
- Setting up Booking.com to send guest messages to BookboostConfigure your Booking.com property so guest messages reach your Bookboost Unified Inbox, and so the links and images in your replies display correctly for the guest.
- Set up the direct Expedia integrationConnect Bookboost directly to Expedia Messaging so guest messages arrive in your Unified Inbox in real time, check the connection from inside Bookboost, and backfill the last 30 days.
- Messaging Booking.com guestsWhy links disappear, why the guest's address keeps changing, and what to do about both.
- How OTA guest messages reach BookboostExpedia connects directly, Booking.com arrives by email, and no other OTA is supported.
- What is the Booking.com email parser?How Booking.com guest messages become readable conversations in your Unified Inbox, what you need to configure, and what to do when a message does not come through cleanly.
- Automatically link Booking.com and Expedia messages to guest profilesHow Booking.com and Expedia conversations are matched to the right guest profile, and what to do when one is not.