This article explains how to access your Bookboost invoices, understand what each charge refers to, and how to complete payment — whether online or via manual bank transfer. 💡
Where to Find Your Invoices
Bookboost invoices are sent directly to your billing email address. You will receive separate invoices for:
Your subscription fee — issued at the start of the billing period
Your messaging usage charges — issued at the end of the billing period, once your usage has been calculated
If you are unsure which email address is registered for billing, or if you have not received an invoice you were expecting, please contact the Bookboost Finance team at support@bookboost.io. 📩
Understanding Your Invoice
Each Bookboost invoice includes the following key information:
Invoice number — a unique reference for that specific invoice
Issue date — the date the invoice was generated
Due date — the date by which payment must be completed
Line items — a description of what is being charged (e.g. licence fee, messaging usage)
Subtotal, VAT, and total amount due
Payment options — a Pay Online link and bank transfer details
How to Pay Online
The easiest way to pay your invoice is via the "Pay Online" link included in the invoice. Clicking it will redirect you to a secure Stripe-powered payment page where you can:
Use a previously saved payment method if one is already stored on your account
Choose from a range of available payment options offered through Stripe
Optionally save your chosen payment method for future invoices
How to Pay via Bank Transfer
If you prefer to pay by manual bank transfer, the invoice includes all the necessary details to wire the payment. Please make sure to reference your invoice number in the transfer description so our Finance team can match your payment correctly.
⚠️ Please note: Bank transfers are processed manually and may take a few business days to be registered. Make sure to initiate the transfer before the invoice due date to avoid any service disruption.
Known Considerations
Check your spam folder — invoice emails can occasionally be filtered by spam filters. Add finance@bookboost.io to your safe senders list to avoid this
VAT — depending on your country and VAT registration status, VAT may be applied to your invoices. If you have questions about VAT, contact our Finance team
Conclusion
Bookboost invoices are delivered by email and can be paid quickly via the Stripe payment link, or manually by bank transfer using the details provided on the invoice. If you ever have a question about a specific charge or cannot locate an invoice, the Bookboost Finance team is always happy to help. 🙌
Support
Please contact us through the 'Talk to Us' option on the left menu in the platform, or through the Bookboost Finance email at finance@bookboost.io if you have questions or need additional support.