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Atlas QR Code Troubleshooting​

Written by Rachel Martin
Updated over 3 months ago

Method 1 – Adding profile in App configuration (Ascom)

1) Click on MCM Device Settings

2) Tap the WiFi Logo then click on< Back Arrow

Ascom_2.png

3) Click on Ascom Settings

Ascom_3.png

4) Click on Barcode Scanning

Ascom_4.png

5) Click on App Configurations

Ascom_5.png

6) Click on App Configuration (If it’s not showing, add the profile by clicking on the green plus +)

Ascom_6.png

Once done, navigate back to Atlas eMAR and press the scan button on the right to scan the license barcode.

Ascom_10.png

Method 2 – Button Configuration (Ascom)

1) Repeat steps 1-3 above

4) Click on Button configuration

Ascom_11.png

5) Click on Multifunction button II

Ascom_12.png

6) Click on Long Press

Ascom_13.png

7) Click on Function and select Activate barcode scanner

Ascom_14.png

Once done, navigate back to Atlas eMAR and press the scan button on the right to scan the license barcode.

Ascom_10.png

Method 3 – Updating Atlas App (Ascom)

1) Install Play Store on MDM and click on MCM Device Settings

2) Tap the White Blank Icon

3) Click on Manage apps and Device

4) Click on Updates Available to check if there are any pending updates for the Atlas App and update if required.

Once done, navigate back to Atlas eMAR and press the scan button on the right to scan the license barcode.

Ascom_10.png

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