Start by logging into your Procure account as usual at www.phoenixhospitalsolutions.co.uk. Once logged in, you will see a ‘Stock and ordering’ tab on the homepage, with the title ‘STOCK CHECK’. Start by typing the first four letters of the product you require. A list will appear, you can narrow down the list by adding more descriptors such as strength. Contracted items will appear at the top denoted by a ‘C’. When you have selected the product you require, add the quantity required and then click the green ‘Add to new order’ button. Alternatively, if you would like to create a custom PO number, add this in the reference box at the bottom and then click the green ‘ Create new order’ button.

Once you have created your order, you will be able to see all of the selected products in one page. From here you can click the green ‘Send order’ to submit the order.

After you have submitted your order you should receive a message saying that the order has finished processing and the quantity accepted. If you receive a response that you are unsure of, please contact customer services via procure@phoenixmedical.co.uk or 0844 736 2306.