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Exam Series
How do I book my learner for an exam series following registration?
Can I book a learner for an exam series if the booking window has closed?
How many exam sittings are included in the registration fee?
This exam clashes with another set time and date. Can we reschedule it?
Where can I find the examination timetable for confirmation of exam times and dates?
How far in advance should I expect to receive my paper-based exams?
My paper-based exams haven’t arrived, what do I do?
My paper-based exams have arrived damaged, what do I do?
How is the confidentiality of exam materials maintained during distribution and administration?
How do I return completed exam materials to ensure confidentiality and integrity?
What measures are in place to prevent cheating or unauthorised access to exam materials during administration?
My learner has arrived late. Can they still sit the examination?
Is this examination invigilated or supervised?
There was a disruption during the exam - can we apply for extra time?
Can learners leave when they have finished, or do they have to stay until the end of the scheduled time?
When and how are exam series results released?
If a learner doesn’t pass an exam series examination, when can they re-sit and is there a limit to the number of resits available?
How do I find out what the grade boundaries are for an examination within a particular exam series?
Will there be a Chief Examiner Report once results are released?
Are there additional resources to support learners in their preparation for examinations, and if so where can I find?
How can I request an extension for an examination in case of extenuating circumstances?
Are there any specific policies or procedures that learners or providers need to follow during assessments?