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What happens if I redeem more or less than the fair-use limit at an experience?

Updated yesterday

Redeemed more than the fair-use limit

If your total spend exceeds the value of the points you’ve redeemed, you'll be charged as normal. No awkward moments, no fuss.


Redeemed less than the fair-use limit

As we don't pro-rata our points, we'll take the full amount of points you had chosen to redeem.


Do I still earn points on the amount that I'm charged?

Absolutely, but how much you earn depends on your membership type:

Free Membership

Full Membership

1 point per €1 spent

4 points per €1 spent

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