If you're having issues with your magic link, here are a few quick checks that can help get you back on track.
Give this a go:
Double-check your email address
Make sure there are no typos in the email you entered.
If you already have a Yonder account, confirm you’re using the same email address we usually send communications to.
Check your spam or junk folder
Sometimes the magic link might land there instead of your main inbox.
Act fast – magic links expire after 10 minutes
If it’s been longer than that, request a new link.
Having trouble with the code?
In very rare cases, you may need to manually enter the code from the email.
We know it’s a long one, but it’s all in the name of keeping your account secure.
Still need help?
No problem - drop us a chat in app and our support team will help with the next steps.