You can add or remove one-off products from your upcoming delivery — but only if your next order hasn't already been processed.
Quick check: Can you add or remove one-off items?
✅ Yes, you can self-edit — if your next order hasn't been charged or processed yet
❌ No, you need our help — if your order has already been charged or is being packed
If your next order hasn't processed yet:
To add a one-off product:
Log into your Huel Account.
Go to My Subscriptions.
Click Manage Subscription.
Select Add one-off item and choose the product you'd like to include.
Save your changes.
To remove a one-off product:
Log into your account and open My Subscriptions.
Under your next order summary, locate the one-off item.
Click Remove item.
Save your changes — the item will no longer be delivered with your subscription.
If your next order has already been processed: Orders that have already been charged or are in our fulfillment system can't have items added or removed through your account. Say the word and we'll connect you with a specialist who may be able to help depending on which stage your order is at.
Important to know
One-off items are only added to your next delivery and won't repeat automatically.
If you'd like to receive an item every time, add it as a regular subscription product instead (go to Manage Subscription and select "Add to subscription").
You can add multiple one-off items to a single subscription order.