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How do I change the frequency of my subscription?

Written by Jamie Forbes
Updated over a week ago

You can change how often your subscription renews — but changes only apply to future orders. If your next order has already been processed, you'll need our help.

Quick check: Can you change your frequency?

  • Yes, you can self-change — if your next order hasn't been charged or processed yet

  • No, you need our help — if your order has already been charged or is being packed

If your next order hasn't processed yet:

  1. Log into your Huel Account.

  2. Go to My Subscriptions.

  3. Select Manage Subscription.

  4. Find the frequency option (e.g. every 2 weeks, 4 weeks, 6 weeks).

  5. Choose your preferred frequency and save your changes.

If your next order has already been processed: Orders that have already been charged or are in our fulfillment system can't have their frequency changed through your account. Say the word and we'll connect you with a specialist who may be able to help depending on which stage your order is at.

Important to know

  • Changes will apply from your next scheduled order.

  • Need your subscription sooner? Use the "I need it now" option to process your next order immediately — this works if your order hasn't started processing yet.

  • Each subscription can have its own frequency if you run more than one.

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