If you’ve cancelled your subscription but still see a charge, it’s usually because an order was already processing when you cancelled.
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Why this happens
• Subscription orders process automatically between 2am–5am on your renewal date.
• If you cancel after processing has started, that order will still be charged and shipped.
• Cancelling stops future renewals, but it doesn’t undo an order already in progress.
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What to do
• Check your email inbox for an order confirmation — this charge will match the order that was already being processed.
• Once that order is delivered, your subscription is fully cancelled and no further charges will be made.
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Tip
If you want to avoid this happening, make sure to cancel or skip your subscription the day before your renewal date.
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👉 Manage or cancel your subscription here: Huel Account Login