Please, check out the following:

1. Your account needs to have been verified.

2. Wager 3x on the last deposit needs to have been made. In simpler words, this means that you need to place bets on the sum of 3x of your last deposit. If, for example, your deposit was 10 EUR, the 3x wager is 30 EUR. After you have placed bets of 30 EUR, you will be able to withdraw.

3. Double-check the information you provided when placing a withdrawal request.

4. The withdrawal amount meets our min/max withdrawal limits.

5. Whether you have an active bonus that needs to be wagered before withdrawal.

In any other case, please Contact our Customer Support Department (via the Live Chat button at the bottom right-hand corner). The Guardians of the Tomb will be happy to solve the issue!