An unlock subscription provides you with an unlimited amount of unlocks but you will be charged for the duration of the ride (price per minute). Your rental invoice will always display a final charge with an unlock fee deducted.
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When using a subscription which includes both the unlocks and the minutes, please double check in case you have used up the free minutes and therefore was charged for the ride.
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If you use up all your minutes from the subscription, the unlocks will continue to apply to each of your ride, but the the additional minutes will be charged at the regular price.
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If you experience any issues with your subscription, please contact us and we will be able to assist you.