Set up Tebi Payments
If you would like to order a terminal through Tebi, you need to set up Tebi Payments first. When using Tebi Payments your payment provider will be Adyen.
By using Tebi Payments the terminal and Tebi app are fully integrated, saving you and your staff a lot of time because payments are synced to the terminals and sales are closed automatically when payments are received.
If you use a different terminal/payment provider, payments won’t be transferred to your terminal automatically and sales won’t be closed automatically. Entering manual payments is time consuming and error prone.
Order a new terminal
You can choose between various models depending on your needs.
Log in to the Tebi Back Office and go to Terminals > Place Order.
Select the product and quantity by clicking on the +
Add any accessories you might want for the terminals.
Choose an address where somebody is present to receive the shipment as you need to sign for the package. Shipments typically take 1-3 working days, and are delivered within office hours.
UPS will send a track-and-trace to the email provided. Please keep an eye on this!
If you are not present during the delivery, UPS will try to redeliver a second time. If you are not present at the second delivery attempt, the terminal will be sent back to Adyen’s warehouse and you will need to reorder a terminal. This first order will not be invoiced.
Confirm order
Select the box ‘I agree to the terms and conditions’
Click Place order
You do not have to pay for terminals upfront. The payments for terminals and accessories will be taken from your future payouts. The sales of the terminal orders will be included on your next Tebi Invoice. The VAT for terminals and accessories will be deducted via the direct debit you set up for your Tebi Billing.