How do I reset my password?
Go to the Appraisd login page.
Then click 'Forgotten your password?'
On the next screen, type in your email address and click 'Reset my password':
You should receive an email within 2-3 minutes. When you get the email, click on the link to specify your new password.
Notes:
In some organisations, emails do not arrive for 15-20 minutes so please check back later
You may find the password reset email from Talos Perform lands in your Spam folder - please check there too (it will be sent from app@appraisd.com)
If you don't receive an email, it's possible that the email address you typed in does not exist in Talos Perform. Check with your administrator that your email address in Talos Perform matches the one you've attempted - if your name changed recently it could be that your old email address is still in Talos Perform and needs to be updated by your administrator.
If you are certain that the email address you're using is correct, contact your Talos Perform administrator who can check your profile. They will be able to see if the password reset email has bounced. If the email has bounced, you'll need to contact support@appraisd.com to be removed from the suppression list.
If you login using single sign-on (Azure, Okta, Onelogin etc)
The most common cause of login trouble with single sign-on is your email address in Talos Perform not matching your email address in your login system, which is typically Azure Active Directory, Okta or Onelogin or similar identity service. You will need to ask your company's Talos Perform administrator to check your email address in Talos Perform is correct. Then ask your IT helpdesk to check your email address in your identity service is correct too.
My team members or manager are wrong - what should I do?
If the people in your team have moved, or your manager has changed, and it hasn't been updated in Talos Perform, you'll need to contact your internal HR team who will be able to do this for you.