Introduction:
In this article, we explain how to set up your email inbox in Superchat.
Step-by-step instructions:
First navigate to the settings. You can find these via the cogwheel at the top right of the software.
2. Create a new inbox under "Inboxes".
3. Name the inbox.
4. Click on “E-Mail” under “Communication channels”.
5. You will now be asked for the e-mail address you would like to add. Enter it in the text field.
With providers such as “Google”, a pop-up window for the respective platform appears after confirming the email address. Enter your login details here and follow the process. Grant the authorizations.
If no pop-up window appears, you can choose between the following options:
You must select your provider for the “IMAP & SMTP” option. If you do not find the right one, you can continue without making a selection.
Fill in the text fields. An overview of the most common providers is attached below the step-by-step instructions. It describes where you can find the required data.
The “Microsoft Exchange” option takes you to a new window, in which you also have to enter additional data.
6. That's it already! 🥳
Where can I find my IMAP & SMTP data?
Depending on which provider you use, you can search for the data in different places. Here you will find a list of possible providers and instructions on where to find the data in each case.
Ionos
Ionos
Visit the website https://login.ionos.com
Log in with your customer ID, e-mail address or domain.
Go to My account in the menu and then to My customer data.
Find your login details and use them to log in to Superchat.
Strato
Strato
Visit the website https://webmail.strato.com/appsuite/ui
Log in with your e-mail address or with your username and password.
Click on the “Settings” cogwheel in the menu bar and select "Options".
Find your login details under My account and use them to log in to Superchat.
Hosteurope
Hosteurope
Visit the website https://webmailer.hosteurope.de/login.php
Log in with your e-mail address or username and password.
Click on the “Settings” gear in the menu bar and select options.
Find your login details under My Account and use them to log in to Superchat.
Your-server
Your-server
Visit the website https://www.yourserver.se/portal/login
Log in with your username and password.
Click on Administration at the top right and then on Access data in the menu.
Find your login details and use them to log in to Superchat.
United-Domain
United-Domain
Visit the webseite https://www.uniteddomains.com/login/
Log in with your username and password.
Click on the “Settings” cogwheel in the top right of the menu.
Find your login details under Accounts and use them to log in to Superchat.
Mailbox.org
Mailbox.org
Visit the website https://login.mailbox.org/
Log in with your e-mail address and password.
Click on the “Settings” cogwheel in the menu bar.
Find your login details under Personal data and use them to log in to Superchat.
Mauve
Mauve
Visit the website https://www.mauve.de/account/login
Log in with your username and password.
Go to user management to view your login details.
Find your login details and use them to log in to Superchat.
Dogado
Dogado
Visit the website https://webmail.dogado.net/SOGo/login?language=English
Log in with your e-mail address and password.
Search for product management in the settings.
Find your login details and use them to log in to Superchat.
One
One
Visit the website https://login.one.com/mail
Log in with your e-mail address and password.
Click on My account in the control panel and then on Account settings.
Find your login details and use them to log in to Superchat.
Next step
You have now reached the end of the instructions for setting up your e-mail. Please get in touch with your personal contact person / our support team if you have any further questions. Good luck! 🤩
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