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Get Started: E-Mail

How to add E-Mail to Superchat. Connecting E-Mail to Superchat.

Fabian Ristedt avatar
Written by Fabian Ristedt
Updated over 2 months ago

Let's Go 🚀

How do you want to connect your email?

1. Integration via Microsoft Office 365/Exchange Online:

  1. Log in to your Superchat account and go to settings > inboxes

  2. Select the mailbox you want to connect your email address to

  3. Scroll down to Communication Channels

  4. Click on Add

  5. Select Email

  6. Select Microsoft Office 365 / Exchange Online

  7. Then click on Save

  8. Enter the email address that you want to connect to Superchat

  9. Click on Next

  10. Enter your password for this e-mail

  11. Click on Log in

  12. Done! 👏

2. Integration via Outlook:

  1. Go to the inboxes in the Superchat settings.

  2. Select the inbox you want to connect the email to

  3. Scroll down to Communication Channels

  4. Click on Add

  5. Select Mail

  6. Select Outlook

  7. Click on Next

  8. Enter your data (account or mailbox login)

  9. Click on safe

  10. Done! 👏

3. Integration via IMAP & SMTP:

  1. Go to the inboxes in the Superchat settings.

  2. Select the inbox you want to connect the email to

  3. Scroll down to Communication Channels

  4. Click on Add

  5. Select Mail

  6. Select IMAP &SMTP

  7. Click continue

  8. Enter your information (You can find the server information in your email inbox settings, or simply google them if you know your provider)

  9. Click on safe

  10. Done! 👏

4. Integration via Microsoft Exchange API:

  1. Go to the inboxes in the Superchat settings.

  2. Select the inbox you want to connect the email to

  3. Scroll down to Communication Channels

  4. Click on Add

  5. Select Mail

  6. Select Microsoft Exchange API

  7. Then click Save

  8. Assign a sender name for this email address 💡 For example, you can use the company name here.

  9. Enter the email address that you want to connect to Superchat

  10. Enter your password

  11. Click on safe

  12. Done! 👏

5. Where to find IMAP & SMTP data?

Ionos

  1. Visit the website https://login.ionos.de

  2. Log in with your customer number, email address, or domain.

  3. Go to My Account in the menu and then to My Customer Data.

  4. Find your login details and use them to log in to Superchat.

Strato

  1. Log in with your username or customer number and password.

  2. Open the settings: Click on the Settings icon in the menu and then on Accounts.

  3. Find your login details and use them to log in to Superchat.

Hosteurope

  1. Visit the website https://sso.hosteurope.de/

  2. Log in with your email address or username and password.

  3. Click on the “Settings” gear icon in the menu and select Options.

  4. Find your login details under My Account and use them to log in to Superchat.

Your-server

  1. Log in with your username and password.

  2. Click on Administration in the top right and then on Access Data in the menu.

  3. Find your login details and use them to log in to Superchat.

United-Domains

  1. Log in with your email address and password.

  2. Click on the “Settings” gear icon in the top right menu.

  3. Find your login details under Accounts and use them to log in to Superchat.

Mailbox.org

  1. Visit the website https://login.mailbox.org/

  2. Log in with your email address and password.

  3. Click on the “Settings” gear icon in the menu.

  4. Find your login details under Personal Data and use them to log in to Superchat.

Mauve

  1. Log in with your username and password.

  2. Go to user management to view your login details.

  3. Find your login details and use them to log in to Superchat.

Dogado

  1. Log in with your email address and password.

  2. Look in the settings for Product Management.

  3. Find your login details and use them to log in to Superchat.

One

  1. Log in with your email address and password.

  2. Click on My Account in the control panel and then on Account Settings.

  3. Find your login details and use them to log in to Superchat.


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