Install
How do I install my Motion Sensor?
How do I install my Motion Sensor?
First, download the Sky Protect App.
Now, use the app to access the step-by-step guide on how to install your Motion Sensor. Simply go into the app and tap Motion Sensor in the homepage. You will need to have set up your Indoor Camera and Sensor Bridge before installing your sensors.
Where do I put my Motion Sensor?
Where do I put my Motion Sensor?
The Motion Sensor is wireless and can be securely mounted with the magnetic base and strong adhesive pads it came with. We recommend fitting the sensor on a wall at a height of around 6ft to get the best range.
A few suggestions:
Hallway near the stairs
Garages
Troubleshooting
How do I connect my Motion Sensor to the internet?
How do I connect my Motion Sensor to the internet?
Motion Sensors connect to the Sensor Bridge on the back of your Indoor Camera. This acts as a hub for the Motion Sensor, so make sure they are in range of each other.
You’ll need to ensure the Sensor Bridge is online and showing a solid blue light before setting up your Motion Sensor. Ensure the Sensor Bridge is firmly inserted, you have removed the battery tab, and you have completed the setup of the Indoor Camera.
What do the lights on my Motion Sensor and Bridge mean?
What do the lights on my Motion Sensor and Bridge mean?
If the Sensor Bridge is showing a solid blue light, it is online and ready to connect to a Motion Sensor. If the Sensor Bridge is showing a yellow light, you may need to reboot it. Reboot the Sensor Bridge by disconnecting it from the Indoor Camera and plugging it back in after one minute.
If the Sensor Bridge is still showing a yellow light, please ensure your Indoor Camera is also showing a solid blue light. Both devices must be online for the Motion Sensor to be set up and stay connected.
Having trouble? Take a look at our detailed instructions in our troubleshooting help article here.
What is the battery life of my Motion Sensor?
What is the battery life of my Motion Sensor?
The battery in your Motion Sensors should last between 12-18 months. The Sky Protect App will let you know when a device’s battery is ‘low’ and again when ‘critically low’. There’s no need to change the batteries unless you get either of these notifications.
Need to change the battery? Take a look at our detailed instructions in our troubleshooting help article here.
Features
What can my Motion Sensor do?
What can my Motion Sensor do?
Always alert - Your Motion Sensor sends an alert on your phone when there’s any unexpected movement you should know about.
Auto–Arm feature – You can set up your sensors so that it only detects movements when you are away from home.
Keeping you in charge - Your app shows battery levels, so you’ll always know when it’s time to replace them.
Want to know more? Take a look at a detailed list in our features help article here.