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Why did my subscription automatically renew?
Why did my subscription automatically renew?
Sophie avatar
Written by Sophie
Updated over a year ago

When your initial subscription term expires, we automatically renew your subscription each month or 3 months (depending on your initial selection), unless you cancel your subscription prior to the end date.

You can cancel your subscription without losing your Premium status up to 30 or 90 days before your next renewal date.

Example: If the subscription was renewed or purchased today, you can cancel the subscription on the same day and continue to be Premium for the next 30 or 90 days. Once 30 or 90 days have expired, your subscription will end and you will lose your Premium status.

We would like to remind you that you accepted these terms and conditions when you authorized payment for your Premium subscription.

You can verify these policies by finding the payment confirmation and receipt you received by email on the date of purchase. You can also find your receipts in your account settings on Sitly under "Payments and receipts"

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