Custom fields can be mapped in the columns in the same way as standard fields, with a few important considerations.
Custom Field Types and Mapping Rules
Yes / No Custom Fields
Supported Values:
1 / 0Yes / No
Multiple Choice Custom Fields
Required Structure:
Format:
[“value”, “value”]
Multiple Choice and Select Box Custom Fields
Value Dependency:
The value entered must match exactly with the value specified in the custom field setup (1:1 value name matching).
Important Note
The format in which a custom field is exported must be the same format used for importing it. Ensure that the custom field values are consistent and correctly structured according to the type-specific requirements outlined above.
Example
The way we export a custom field e.g. as ["Option1", "Option2"] for “Multiple choice”, we import it in the same format to maintain consistency and accuracy in the data mapping process.