In this documentation, we'll show you all about the Personal Inbox, and what you can do with it.
The Personal Inbox is a section for your private and personal email (for example, yourname@yourcompany.com) which is only visible to you. In this section, you'll see all your synced personal email addresses.
All the communications to and from here will be only available to you, and no one in your team will have access to it.
Below you'll learn more about the different sections of your personal email inbox:
Message list
In this section, you'll find a short preview of the emails you get from your inboxes.
Processing status
Every message preview has a status. The status is shown with a check that indicates that they're processed.
Unread
An orange dot indicates that the message is unread. In other words, it hasn't been acknowledged, and it's waiting for someone to take action over it.
Read
Gray background indicates that the email has been read. In other words, someone acknowledged the information but didn't take action yet.
Read and processed
Gray background with a blue check indicates that this email has already been read and processed. In other words, someone in your team already took care of it.
Body of the message
In this section, you'll see the body of the messages you have. From here you'll be able to follow the entire thread, reply to and forward emails.
Participants
Below the subject of the email, you'll find the participants. These contacts are the ones that'll receive your communication.
Associated contacts
Below the recipients, you'll find the Associated contacts, which are Samdock's contacts related to that email.
All communications you link here will appear on the Contact detail page, whether they're organizations or persons.
Create a task
Click on the button in the upper right corner of the screen to create a task to take action about this email without leaving the Inbox screen.
