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How do I add or manage users and practitioners on Practi?

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Written by Charlie Adams
Updated over 3 weeks ago

User vs. Admin vs. Practitioner

  • User: Can log into Practi and perform day-to-day tasks (e.g., create patient records, send treatment guides).

  • Admin: Has all the rights of a norma userl, plus:

    • manage account-level settings, invite or remove other Users/Admins, and control brand assets.

  • Practitioner: Is not a login account. Instead, these are clinician profiles you add so their names appear correctly on treatment guides and reports.

Adding a User (or Admin)

  1. Go to Settings (top-right corner).

  2. Click Practice settings → Practi Members → Add.

  3. Enter their email and click Invite.

  4. They’ll receive an email to set up their login.

  5. You can toggle their role between User or Admin.

Adding a Practitioner

  1. In Practice settings, scroll to Practitioners → Add.

  2. Type the clinician’s full name and click Add a practitioner.

  3. Their name will now appear on any treatment guides you add them to.

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