In the bottom right-hand corner of the platform, you’ll find Gaia AI. A powerful AI assistant that can analyse your data, generate charts, and benchmark your performance against peers. Think of Gaia as your AI-powered carbon intelligence assistant.
Gaia has access to all of your data, allowing it to help you explore your emissions in more detail. It can quickly identify trends or discrepancies without the need to export reports or analyse the data yourself.
Here are some examples of questions you can ask Gaia:
Carbon accounting basics
What are fugitive emissions?
How do I define organisational boundaries?
Understand your emissions
Which Scope 3 categories contribute most to our total footprint this year?
How have our total emissions changed year over year, and what’s driving the change?
What are my Upstream Scope 3 emissions for 2024?
Spot trends and issues
Are there any unusual spikes or drops in our energy emissions this year?
Where do we have data gaps or low-quality data that could affect accuracy?
Benchmark and compare
Are we above or below the industry average for Scope 2 emissions?
Could you create a bar chart to show me my top 10 suppliers with the highest emissions to the lowest?
Support reporting and decisions
What changed in our emissions between last year and this year that we should explain in our report?
Which categories should we prioritise to achieve the biggest reductions?
Gaia AI versus In-app Support
You’ll find two different help tools in the bottom right-hand corner of the platform. While they may look similar, they serve very different purposes.
Gaia AI
Dark green icon with the Plan A logo
Gaia AI is your AI-powered carbon intelligence assistant. It has access to your data and helps you understand and analyse your emissions.
You can use Gaia to:
Analyse your emissions data
Identify trends and discrepancies
Generate charts and visualisations
Benchmark your performance against peers
Ask questions about your CCF without exporting reports
Think of Gaia as a data analyst focused on your carbon footprint.
In-app support
Bright green icon with a white speech bubble
In-app Support is your help and support hub for using the platform.
You can use In-app Support to:
Chat with an AI support agent
Escalate queries to a real Plan A team member when needed
Stay up to date with the latest product news and releases
Access onboarding tasks, checklists, and guidance
Think of In-app Support as your direct line to help, updates, and onboarding.