Here is a video on how to charge on our 70kW and 175kW chargers.
Other useful links may include:
If this isn't exactly what you're looking for, take a look at 'How to start a charge' where you will be able to select the unit you are using.
If you are charging using the app, see 'How do I charge using the app?'
If you have followed all the correct steps and your charge won't start you can find additional troubleshooting information here.
Alternatively, please call our 24hr helpline on 0800 058 8400 where our team are on hand to help.
If you would rather send us a message, you can fill in our contact form on the website or send us an e-mail via support@ospreycharging.co.uk.