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How do I query my Phoenix order?
How do I query my Phoenix order?

For any missing items, delays, returns or general queries

Yara Kaziz avatar
Written by Yara Kaziz
Updated over a year ago

We hope that your service from Phoenix runs smoothly, but sometimes you may need to speak to someone for help.

If you have a query about a wholesale order you have placed with Phoenix, please get in touch with the Phoenix Customer Services team.

The friendly team can assist you with variety of queries relating to your Phoenix account including:

  • Delivery issues

  • Account queries

  • Missings

  • Out of stock enquiries

  • Placing orders

  • Returns and much more

Phoenix Customer Services:

0333 207 4110

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