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How do I find Statements and Invoices?
How do I find Statements and Invoices?

Understanding your Statements and Invoices

Yara Kaziz avatar
Written by Yara Kaziz
Updated over a year ago

As a Numark member there are a number of different statements and invoices you should be aware of. Statements are released once per month and invoices are produced throughout the month.

Statements

Each month there are 3 sets of statements to be aware of:

  • Phoenix Statement

    • This statement shows all Phoenix Wholesale purchases and includes aspects such as drug purchases, OTC purchases and Numark Own Brand purchases

    • Available no later than the 5th working day of the month

    • Direct debit taken on 4th of the month

  • Numark Statement

    • This statement shows any purchases made via your Numark membership and would include aspects such membership fees, Hey Pharmacist and Numark Discount Partners spend (if applicable)

    • Available no later than the 5th working day of the month

    • Direct debit taken on last day of the month

  • Numark Benefit Statement

    • This statement shows the overall benefits you're receiving from your Numark membership and would include aspects such as generic purchasing rebates, Brand Support rebates and RWA related rebates

      • Available no later than the last day of the month

      • Rebates paid at the same time your Numark Statement Direct Debit is collected

Please note that the Phoenix and Numark Direct Debits are taken on separate dates but from the same bank account.

As a Numark member, there are also a number of invoices to be aware of. You will receive an invoice every time you make a Phoenix purchase or a purchase with a third party via your Numark membership.

Invoices

Each month there are 2 sets of invoices to be aware of:

  • Phoenix Invoices

    • These invoices will be included within your Phoenix tote, each day, alongside your products

  • Numark Discount Partners - Third Party Supplier Invoices (If applicable)

    • These invoices will be included within your delivery from the third party but can also be viewed on Numark Net in the 'My Invoices' section. Alternatively, please click here:

My Invoices

Querying Statements and Invoices

If you have a query relating to any statements or invoices that have not been answered in this article then please contact:

Supplier Details

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