If you purchased a subscription through the App Store or Google Play, and the app is asking you to pay again after you’ve logged in, please do the following to restore your subscription:
Scroll down the payment screen.
Tap Restore purchases.
Additional steps
If a large "X" appears on your screen after following the steps above, try this:
Tap a few times in the top-left corner to close the payment screen.
Go to Profile settings.
Scroll down and tap Restore subscription.
If these steps don’t resolve the issue, please contact our support team for further assistance.
You can reach out to us in the following ways:
On our website: Use the widget
in the lower right corner or click the Contact Us button.
In the app: Go to Me > Profile Settings > Get Help to contact our support team.
Contact Support via Email: support@myorganicapps.com