Note: this Guide uses the NSOC category as an example, however, the same process applies to all audit categories
1. In the mobile app, auditors are able to mark any room as No Access if they are unable to audit it. When they do so, they have to choose from a list of reasons as to why they could not access the room. This list can be edited in the main system.
To do this, navigate to your Configure category page:
2. Select
.
3. On the following screen, you can:
a) Add a new No Access reason here:
b) Edit the name or description of an existing No Access reason here:
c) Delete a No Access reason by ticking a box here, then clicking Submit at the bottom: