In the Tendering module, buyers receive questions from suppliers regarding a current tender. It is possible to submit questions until the deadline specified by the procuring unit in the tender notice.
How to access questions received
View all questions
Question management can be accessed from the Settings on the Tendering Module home page.
All tenders with unanswered questions are listed in the Question management view. The listing is organized so that call for tenders with unanswered come first.
View tender specific questions
Click Active folder under Notice folders.
Find the desired tender notice within that folder
Go to Information page and scroll down to Go to question management
OR
Go to Additional information questions tab.
Managing Questions and Answers
In question management, you will see 3 sections:
Received
Received
A list will show all unanswered questions (pcs) that arrived at the time of processing the call for tender.
Click Answer to see the questions and answer management view.
Add another unanswered question to this question to combine your answer where many questions have the same focus
Select unanswered question(s) from the drop down list
Click Add selected questions
Edit questions from within the question text box
Provide an answer as written in the answer text box. Then scroll down to Save and publish.
Add links by selecting Add new link
Add an attachment by selecting Add new attachment. The file size of the document must not exceed 50 MB, but the total number of attachments is not limited.
View Recipients by selecting Show Recipients to show recipients' email addresses
Add additional recipients Enter email addresses in the field, separated by line breaks, to which you want to send the answers; one email address per line.
Once the fields have been completed, you have 3 choices -
"Save" You can save without the answer being sent using this function. After saving, the question moves to the middle tab ‘In Progress’.
‘Revert to received’ Removes the answer and returns any question/ bundled questions back to the Received inbox.
‘Save and publish’ An e-mail is sent to the e-mail address entered in the recipients field and to everyone familiar with the call for tender.
Bundle the selected into one question
You can bundle the questions you want into one question by selecting the desired questions and clicking "Bundle the selected questions to a single question".
Select the desired questions one by one or all questions with the "Select all" function
Click "Bundle the selected questions to a single question"
It opens a window similar to the one in the Answer section.
In Progress
In Progress
This view lists the questions received in the call for tender, the answers to which have already been started, but not yet sent.
To send the answer that has been started click Edit under the question. The question opens in a window similar to the one in the Received section. More detailed instructions for handling the questions can be found in the Received section.
Send several replies to acquaintances in one e-mail
Select the desired questions one by one or all questions with the Select all function
Select Send selected answers
Enter the e-mail addresses to which you want to send the answers, separated by line breaks. Answers are sent automatically to all those who read the request for quotation
With the "Show recipients" function, you can see an exact list of those who receive the answer you provide
With the "Edit" function, you can still edit the answer before sending
When the answers are ready, send the answers by clicking “Send the selected answers as one as email"
Creating a new question/answer is subject to the same functions as unfinished questions. See detailed instructions for creating a new question in the Received section.
Answered
Answered
Answered questions tab lists questions that have been answered. Answered questions have the same functions as unfinished questions. See detailed instructions for managing answered questions in the section In Progress.
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