To request user access to email account
Please follow these steps:
Log in to the ISS portal: ISS Portal
Click on "Login with SAML Single Sign-On".
Click on "Request a Service".
Click on "General Access Request".
Click on "Access Request Form".
Select the required options. For example:
Application Type: e-mail
Request type: Change User ID
Use the Comment field to write what access/modification you would like for which mailbox.
Available rights to request for Mailboxes are
Send as
The Send as permission allows the delegate to send an email from this mailbox. Message will appear to have been sent from this mailbox owner.
Read and manage (Full Access)
The Full Access permission allows a delegate to open this mailbox and behave as the mailbox owner.
Fill out all the necessary information and click Add Request.