As Local Energy Net Zero Accelerator is web-based, our platform has been developed to support a variety of modern browsers.
The tool has been tested and is known to support the following browsers and versions (earlier versions may be supported, but we recommend updating to ensure a smooth experience):
How to access your browser version
If you are experiencing difficulties using the platform, contact us via live chat. We will ask for your browser version, which can be found in the 'About' section of browser settings.
The exact steps for doing this varies across browser options, but most can be accessed via Settings -> About. For example, with Google Chrome, browser version can be accessed by clicking the three dots at the top-right hand side of your browser window, then by either navigating to Settings -> About Chrome, or through the 'Help' option. This will then display your browser version, and let you know if an update is required.