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How to Open Your IG Cryptocurrency Account

Cryptocurrency investing with IG is accessible to eligible Australian clients.


Eligibility Requirements

To open an account, you must:

  • Be an Australian resident. In some cases, you may need to provide proof of address (such as a recent utility bill, bank statement, or government correspondence showing your full name and address within the last six months)
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  • Must meet standard account opening procedures by providing identity information and verification, along with any additional checks required based on your individual circumstances


How Do I Open an Account as a New Client?

Step 1 - Application Procedure

  • Complete the online application via the IG Markets app

  • The form captures personal information, contact details, employment status, financial background

Step 2 - Document Requirements

  • Provide valid proof of identity: passport, driving license, or national identity card

  • Provide valid proof of address: Recent utility bill (not older than three months), bank statement, or government correspondence (within 6 months)

  • Ensure documents are clear, legible, and show the full name matching your application

Note: Incomplete/unclear submissions may extend the verification process.


How do I add a Crypto Account as an existing IG client?

Existing IG clients will need to set up their Crypto Account through the IG Markets mobile app.

Note: Crypto accounts cannot be added within existing IG Trading accounts.


What if I Have Verification Problems?

Common verification issues include poor image quality, expired documents, and mismatched personal information.

If you experience verification issues/delays, the following solutions are available:

  1. Submit clearer or more recent documents if needed

  2. Check your verification status

  3. Contact support for manual verification assistance

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