How you pay depends on whether you're getting your medication delivered through Royal Mail or fulfilled by a local pharmacy
Free delivery by Hey Pharmacist through Royal Mail
You're able to add a payment card in the settings of your Hey Pharmacist account.
When placing an order, you can then use this payment card to pay for your prescription.
We also support Apple Pay and Google Pay.
When you place an order, we pre-authorise a £1 pending payment. The full NHS prescription charge of £9.90 is taken when we dispatch your medication.
If you have multiple strengths of one medication (must be same form, i.e tablet or capsule) on the same prescription, the charge should always be £9.90 but will show as £9.90 per item until payment is taken when we dispatch your order.
Example:
You order Sertraline 50mg tablets and Sertraline 100mg tablets. This will pre-authorise on your bank account as £19.80, but once we dispatch your order you'll only be charged £9.90.
To check if you may be exempt from paying, click here to visit the NHS website.
If you're not exempt, a prescription prepayment certificate may save you money.
Collecting from a local pharmacy
You'll pay for your prescription at the local pharmacy.
Delivery from a local pharmacy
The local pharmacy will be in touch to let you know how you pay.