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Order Status and Fulfiment Types
How long will it take for me to receive my medication?
How long will it take for me to receive my medication?
Liam avatar
Written by Liam
Updated over a week ago

To ensure you receive your medication in good time, we recommend that you order 7-10 days before you're due.

Our process

Once you've placed your order for delivery via Royal Mail, your GP needs to issue the prescription to us. It will then be clinically checked by one of our pharmacists, processed by our trained dispensers and then packaged and dispatched.

We send orders via Royal Mail tracked 24hr and 48hr, depending on the medication in the order.

Controlled drugs(schedule 2) are sent via tracked and signed 24hr, fridge items are sent via tracked 24hr and all other orders are tracked 48hr.

Due to the nature of this medication, we advise that it's best to order this medication for collection from a local pharmacy

You'll be updated on the progress of your order through notifications and emails.

You can also track the progress of your order using the 'orders' tab.

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