Helpling

Jasmin von Helpling

Set your prices, understand your payouts, and learn how to verify your account via our payment partner Stripe.

My Payouts and Pricing

How to dispute a fee

My customer is asking for a refund, what should I do?

I accidentally triggered an invoice. What should I do?

For Berlin only: How can I improve my earnings?

When should I change my hourly rate?

Learn how to set, adjust, and manage your hourly rate to make sure your work is fairly valued and your pricing stays competitive

Pricing

Find out how your customer payments are transferred to you – including payout timings, status overview, and early payout options.

How do I receive my payouts?

Learn why a payment might fail, what steps Helpling takes, and how to work with PAIR Finance to recover unpaid invoices.

How to Handle a Failed Payment

How can I verify myself for Stripe?

Find out everything about your payouts and pricing — from setting rates to handling invoices and payments.

Find answers and get help from Intercom Support and Community Experts

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