My Appointments
Helpful insights on managing your appointments and meeting customer expectations professionally and reliably.
Feedback
Learn how to raise feedback regarding appointments, damages, or payments, and ensure your concerns are addressed properly
Why are customer feedback so important?
My customer was unhappy with my work. What should I do?
What should I do if I accidentally damaged something at my customer's house?
Before the Appointment
Find everything you need to get ready for a booking — from what’s included in a standard cleaning to what to do if you can’t find the customer’s address
What should I do if I can't find the customer's address?If you're having trouble locating the address, here are a few quick and easy solutions.
What’s Included in a Standard Cleaning?Learn which tasks are typically part of a standard household cleaning and how to align expectations with your customer.