A smooth start helps create a great first impression
Being on time is one of the easiest ways to show reliability and build trust with your new customer. While unexpected delays can happen, a little preparation can go a long way in helping you feel calm and ready. In this guide, we’ll walk through a few simple ways to check your travel route so you can focus on delivering great service – not finding your way.
✅ Why checking your route in advance can help
Helps reduce last-minute stress
Gives you time to plan for traffic, delays, or changes in transit
Makes it easier to arrive relaxed and focused
Increases the chance of a smooth, positive first appointment
🚗 How to check your route ahead of time
Whether you’re driving, biking, or using public transport – here are some friendly suggestions that have helped other service providers feel more confident:
1. Open the customer’s address directly from your calendar
Many providers find it helpful to check the route directly from their calendar entry.
Here’s how you can do it:
Open the appointment in your calendar
Tap on the address shown beneath the customer’s name
Choose the map app you prefer to open the route
This makes it quick and easy to check directions – no need to copy and paste the address manually.
2. Check for public transport updates (if needed)
If you're taking a bus, train, or tram, check the local transport app or website for live updates or changes to the schedule. A quick check the night before (and again in the morning) can help you feel more in control.
3. Plan for a little extra time
Leaving 10–15 minutes earlier than needed adds a small buffer for any surprises – especially for first visits when the exact location might take an extra moment to find.
🌟 Friendly reminder
Every customer is unique, and being punctual shows you value their time. Feeling prepared makes it easier to show up with a smile and start the appointment in a positive way.