For the best experience when using a Huel account or shopping on the Huel website, it is recommended to keep your browser and device up to date. This article applies to customers in the United States.
Recommended browsers for the Huel website:
Google Chrome (latest version)
Mozilla Firefox (latest version)
Microsoft Edge (latest version)
Safari (latest version)
All major browsers are supported when updated to the latest version.
Supported devices for Huel account access:
The Huel website works on both desktop and mobile devices.
For managing Huel subscriptions (recurring orders), a desktop or laptop is recommended for full visibility of all options.
Troubleshooting Huel website issues:
Clear browser cache and cookies.
Open the Huel website in an incognito or private browsing window.
Disable ad blockers or VPN services that may interfere with checkout or login.
Ensure the device operating system and browser are fully updated.
If issues continue:
Note what issue is occurring on the Huel website.
Try a different browser or device.
Share the issue with Huel support for further investigation.
If you need help, say the word and we’ll connect you with a specialist.