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Suspected unauthorized access

Steps to take if you suspect unauthorized access to your Huel account, account security breach.

Written by Jamie Forbes

If you believe your Huel account has been accessed without permission, take action immediately to secure it.


Steps to secure your Huel account

1. Reset your Huel password immediately

  1. Go to huel.com/login

  2. Click Forgot your password?

  3. Follow the steps to create a strong, unique password

2. Check your email account security

  • Make sure the email address linked to your Huel account is secure

  • Update that email password if it hasn't been changed recently

3. Review your Huel account activity

  • Log in and check your order history and subscription settings

  • Look for any unfamiliar orders, changes, or unusual activity

4. Report suspicious activity

  1. Gather details of any unusual activity (unknown orders, login attempts, etc.)

  2. Say \"talk to a human\" and share these details so we can review and secure your account


Tips to keep your Huel account secure

  • Use a strong, unique password that's not used on other websites

  • Keep your browser and device software up to date

  • Log out of shared or public devices after you're done


Need further support?

If you suspect unauthorized access or have security concerns, say \"talk to a human\" and we'll connect you with a specialist to investigate and help secure your account.

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