If a Huel account may have been accessed without permission, take action immediately to secure the account. This article applies to customers in the United States.
Steps to secure a Huel account:
1. Reset the Huel account password
Go to the Huel account login page: https://www.huel.com/account/login
Click “Forgot your password?”
Follow the steps to create a strong, unique password.
2. Check email account security
Make sure the email address linked to the Huel account is secure.
Update the email account password if it has not been changed recently.
3. Review Huel account activity
Log in and check order history and subscription (recurring order) settings.
Look for any unfamiliar orders, changes, or activity.
4. Report suspicious activity
Gather details of any unusual activity (for example: unknown orders or login attempts).
Share the details with Huel support so the account can be reviewed and secured.
Huel support can help protect the account and prevent further unauthorized changes.
Tips to keep a Huel account secure:
Use a strong, unique password that is not used on other websites.
Keep browser and device software up to date.
Log out of shared or public devices after use.
Reset your password here:
https://www.huel.com/account/login
If you need help, say the word and we’ll connect you with a specialist.