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How do I reset my password?

"How to reset your Huel US password, steps to follow if you don't receive the password reset email, how long it takes, password requirements, and troubleshooting tips."

Written by Jamie Forbes

You can reset your Huel account password anytime from the Huel account login page — even if you're not currently logged in. This article applies to customers in the United States.


Steps to reset your Huel account password

  1. Go to the Huel Account Login page: https://www.huel.com/account/login

  2. Click "Forgot your password?" (on the login form)

  3. Enter the email address linked to your Huel account

  4. Check your email inbox for a password reset email from Huel (should arrive within 10–15 minutes)

  5. Click the password reset link in the password reset email from Huel

  6. Follow the on-screen prompts to create and confirm your new Huel password

  7. Log into your Huel account immediately with your new Huel password

Your Huel password has now been reset.


How long does the password reset email take to arrive?

The password reset email from Huel should arrive within 10–15 minutes. If you don't receive the password reset email from Huel within 15 minutes, see "I didn't receive the password reset email from Huel" below.


I didn't receive the password reset email from Huel

If you don't receive the password reset email from Huel within 15 minutes, try these troubleshooting steps:

Step 1: Check your spam or junk folder

The password reset email from Huel may have been filtered as spam. Search your spam and junk folders for an email from Huel or from us@help.huel.com.

Step 2: Add Huel's email to your safe sender list

Add us@help.huel.com to your email's safe sender list or contacts. This ensures future password reset emails from Huel are delivered to your inbox. (Instructions vary by email provider — check your email provider's help center if unsure.)

Step 3: Check your email inbox storage

Make sure your email inbox has enough available space to receive new messages. A full inbox may prevent the password reset email from Huel from arriving.

Step 4: Confirm the correct email address was used

The password reset email from Huel is sent to the email address linked to your Huel account. Make sure you entered the correct email address when you clicked "Forgot your password?" If you're not sure which email is linked to your Huel account, say "talk to a human" and our team can help you find it.

Step 5: Try requesting the password reset again

Go back to the Huel Account Login page and try requesting the password reset email from Huel again. Wait 15 minutes for the password reset email to arrive.

Step 6: Still no password reset email from Huel?

If you've tried all the above steps and still haven't received the password reset email from Huel, say "talk to a human" and our team will help you reset your Huel password.


Can I reset my Huel password on my mobile phone?

Yes, you can reset your Huel password on your mobile phone. The same steps apply:

  1. Go to the Huel Account Login page on your mobile browser

  2. Click "Forgot your password?"

  3. Follow the steps to reset your Huel password

The password reset email from Huel will work on any device, so you can start the reset on your mobile phone and complete it on your computer, or vice versa.


What are the Huel password requirements?

Your new Huel password must meet these requirements:

  • Minimum length: At least 8 characters

  • Mixed case: Includes both uppercase letters (A–Z) and lowercase letters (a–z)

  • Numbers: Includes at least one number (0–9)

  • Special characters: Includes at least one special character (e.g. !@#$%^&*)


Important details about resetting your Huel password

  • You can reset your Huel password anytime — even if you're not currently logged into your Huel account

  • The password reset link expires — The password reset link in the password reset email from Huel will expire after a set time. Check your email and complete the Huel password reset promptly (usually within 24 hours)

  • Log in immediately after reset — You can log into your Huel account immediately with your new Huel password after completing the reset

  • Password reset is secure — Your password reset email contains a unique link that only works for your Huel account. Don't share this link with anyone


Need further support?

If you have other questions about resetting your Huel password or logging into your Huel account, say "talk to a human" and our team will help.


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